Gameday Checklist

GameDay Checklist

Access Mobile Tickets

FAN HEALTH SURVEY MUST BE FILLED OUT ON GAMEDAY PRIOR TO ARRIVAL.

See How Mavs Check-In Works

Before heading to American Airlines Center, fans must be cleared for entry with our COVID-19 Fan Health Survey at MavsCheckIn.com on each game day in attendance.

Gameday Checklist & Guidelines

  • Each individual must complete Fan Health Survey at MavsCheckIn.com on gameday prior to arriving at AAC.
  • Masks and social distancing will be mandated at ALL times while at AAC.
  • AAC is a cashless venue and only debit/credit cards will be accepted for any payment needs.
  • No bags or purses will be allowed in AAC.
  • No congregating in the concourses.
  • Please review AAC Fan Safety Guidelines in full PRIOR to arrival at AAC.
  • If you feel sick, please stay home.
  • While it is not a requirement, we encourage you and your guest to get a COVID-19 test up to 48 hours before the game.

Proper Masks Must Be Warn At ALL Times

Acceptable Masks

  • Medical-grade face mask
  • Three-layer cloth mask
  • Two-layer cloth mask that includes a filter

Unacceptable Masks

  • Gaiters
  • Bandanas
  • Face coverings with exhalation valves or vents
  • Face shields only accepted with inclusion of a face covering underneath

Parking

Parking will be available in all garages and lots, except Green.

Entrance

All entrances will be open for every home game.

Mobile Tickets

Fans may access their mobile tickets through the Mavs App or your Ticketmaster account.