The Dallas Mavericks and Chick-fil-A DFW are excited to partner for the Behind-the-Mask campaign, which honors extraordinary doctors, nurses, and medical professionals across the community. These hometown heroes were selected because they answered the call during the COVID-19 pandemic and ensured the safety of thousands of lives during this time of crisis.

We are thrilled to announce our third Behind-the-Mask hometown hero: Charlotte Threlkeld with Baylor Scott & Health Medical Center – McKinney. 

Threlkeld was selected because medical leaders said she “went above and beyond at the beginning of the COVID-19 pandemic” and utilized her natural sewing talent for a mighty purpose that helped frontline workers throughout Baylor Scott & White Health. The Dallas Mavericks and Chick-fil-A are honored to share Charlotte’s story and thank her for serving as an example to the North Texas community.

Here’s more on Charlotte Threlkeld:
Charlotte is a native of Valley Mills, TX, and attended Texas State Technical College in Waco. She recently became engaged and plans to get married next year. Charlotte is passionate about sewing, baking and playing video games.

Baylor Scott & White Medical Center – McKinney applauds Charlotte for this reason:
Charlotte Threlkeld, Bio Med Equipment Tech II, Baylor Scott & White Medical Center – McKinney, went above and beyond at the beginning of the COVID-19 pandemic. Charlotte’s passion for sewing and creativity ended up protecting many of our frontline workers throughout Baylor Scott & White Health.

A very important type of personal protective equipment (PPE) is called a PAPR (Powered Air Purifying Respirator). The PAPR face shields began to crack and it was discovered the manufacturer doesn’t sell parts to fix them. With Charlotte’s creativity, she began replacing the plastic shields on the PAPRs by removing zippers and sewing on new plastic. She then began to rivet all the pieces back together to restore the PAPR to a new state. As a result, hospitals around the system began to send their PAPRs to Charlotte to repair. In total, she repaired an estimated 400 PAPRs. These repairs helped our caregivers stay safe while providing care to our COVID-19 patients. In a time when PPE was in short supply, Charlotte’s willingness to help out and talent to do the job helped the system more than she will ever know.

Charlotte has a true servant’s heart and is always willing to step up when there is a need. Charlotte took her own personal time and used her talents to keep hundreds of Baylor Scott & White Health employees safe. Words cannot describe how thankful we are for Charlotte Threlkeld.

On behalf of the Mavericks and Chick-fil-A – congratulations Charlotte!

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